In a perfect world we wouldn’t need a refund policy because people would only return things when it was appropriate. However, the world still isn’t perfect so here is the necessary Idea Buyer Refund Policy.
Here’s our Refund Policy in summary:
If we make a mistake with your order, we'll work with you to resolve the matter.
Here’s our Refund Policy in full:
From time to time, Idea Buyer may offer trial periods for Subscriptions and/or Requests. In either case, you may cancel your trial directly on the site any time before the trial ends for a full refund. The trial period only pertains to your first Request and your first Subscription. If you post multiple Requests to run during the same time period or Subscribe more than once, only your initial membership will be covered under the refund policy. If you are outside of your trial period, we cannot offer any refunds for recurring fees that have already been charged.
Listings
Basic subscriptions are billed on a recurring basis based on the amount and billing cycle that you selected for your subscription when you signed up. For example, if you signed up for a $59 per month plan, you will be billed $59 every month automatically. We don’t refund “un-used” portions of a subscription. If you decide to cancel, we simply halt any further billing and your subscription will run out automatically.
Overdraft Fees
Under no circumstances shall the Idea Buyer be held responsible for overdraft charges incurred from your financial institution as a result of any purchases or renewals through or in connection with our websites. It is the sole responsibility of you as a customer to ensure “overdraft fees,” “overage fees,” or “overlimit” or any other fees from your financial institution do not occur by taking the necessary action to avoid them. Furthermore, Idea Buyer is not liable for any fees incurred due to billing errors.
Contacting Idea Buyer with a Refund Issue
Look, we’re reasonable people. We shop at stores and return things just like you do, and we don’t like being hassled by lame customer service people either. If we made a mistake with your billing and you need to make an adjustment feel free to contact us. We’re here to help.
You can contact us by emailing us at support@ideabuyer.com or you can write to our mailing address at: 2418 Aschinger Blvd. Idea Buyer, LLC Columbus, Ohio 43212, USA
